MS-080 Employee Experience Platform Specialist

Doelgroep

The Microsoft Viva employee experience platform provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening that you envision. This training course will provide Microsoft Employee Experience Platform Specialists with a comprehensive overview of Microsoft Viva, as well as Microsoft 365, Teams, and SharePoint. It will cover how to identify requirements for designing experiences for employee onboarding, career and skill development, rewards and recognition, compensation and benefits, employee wellbeing, and employee retention.

Inhoud training

Design digital employee experiences

Bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work. Viva provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening that you envision.

By the end of this module, you'll be able to:

• Evaluate existing systems and identify requirements
• Identify stakeholders and users
• Recommend employee experience solutions and strategies

Introduction to the Microsoft Viva suite

This module provides an introductory level overview of the general usage, and setup processes of the various Viva experiences that make up the Microsoft Viva suite. These include Viva Connections, Viva Learning, Viva Goals, Viva Insights, and more.

By the end of this module, you'll be able to:

• Describe the four experience areas of Connection, Growth, Purpose, and Insights supported by Viva.
• Explain what Microsoft Viva apps are.
• Identify resources needed to set up each Viva app.
• Create an adoption plan to use Viva to solve business scenarios for the four employee experience areas of Connection, Insight, Purpose, and Growth.

Introduction to Viva Connections

Learn what is Viva Connections, what users experience with it, when to use Viva Connections, and its technical requirements.

By the end of this module, you'll be able to:

• Describe the main features of Viva Connections
• List technical requirements/prerequisites for Viva Connections implementation
• Explain the differences between desktop and mobile experiences
• Identify 2-3 business use cases for Viva Connections

Plan for Viva Connections

Learn to build a team of stakeholders to plan for Viva Connections, how to conduct the needs assessment, how to plan for deployment and launch.

By the end of this module, you'll be able to:

• Identify key stakeholders for the deployment of Viva Connections
• Align and prioritize scenarios for Viva Connections
• Plan and design for the Dashboard, the Feed, and Resources by scenarios and audiences
• Consider how your organization will scale adoption

Design skilling and growth experiences with Viva Learning

This module covers Viva Learning functions, benefits, setup, key steps for rollout, and necessary roles for a successful learning and development program.

By the end of this module, you'll be able to:

• Assess your organization's existing learning experiences.
• Plan and strategize for Viva Learning.
• Coordinate the implementation of Viva Learning.
• Recommend an adoption strategy for Viva Learning.

Guided Project - Create featured set of content in Viva Learning

Use Viva Learning to create recommended sets of content.

In this module, you'll practice how to:

• Manage permissions and content sources for Viva Learning.
• Manage SharePoint as a content source.
• Build a new featured set of content in Viva Learning.

Design productivity and wellbeing experiences with Viva Insights

Microsoft Viva Insights empowers individuals, teams, and organizations to build better work habits, achieve balance, and improve business outcomes with personalized insights and recommended actions. This module includes our recommended best practices to help you get immediate value from Viva Insights.

By the end of this module, you'll be able to:

• Identify core team and business stakeholders
• Assess existing employee productivity and wellbeing solutions
• Define goals and target scenarios
• Coordinate setup and configuration of Viva Insights
• Understand best practices for communication and adoption planning

Introduction to Viva Topics

Viva Topics is an add-on service in Microsoft Viva, an employee experience platform (EXP) for a unified knowledge and content experience across Microsoft 365 and Microsoft Search. Viva Topics can help your people learn in the flow with Microsoft 365 apps without manually mining disparate applications or repositories.

Plan roles, automation, and training for Viva Topics

Learn about the Viva Topics roles you'll need for your organization. Identify opportunities for automation. Make a plan to train your users on how to get the most from Viva Topics.

Role of an OKR Champion

Learn about your role as an OKR Champion, how to communicate effectively and what resources are available to set you and your team up for success.

By the end of this module, you'll be able to:

• Define the role of an OKR Champion
• Name and describe the four key responsibilities of an OKR Champion.
• Identify three strategies for effective communication.
• Identify the three timeframes for sending out resources and where to find these resources.

Learn OKR essentials with Viva Goals

Learn the key components of OKRs, their framework, and the benefits they provide to users in various roles.

By the end of this module, you'll be able to:

• Define the key components of an OKR and articulate how they fit together in the OKR framework.
• Identify the five OKR Superpowers and how to leverage them.
• Explain best practices for getting started with OKRs and Viva Goals, including key phases of change management.

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